Welcome to Aioi Nissay Dowa Insurance Germany
The AND-E German branch dates back to 1982 and was initially set up as a branch of Chiyoda Fire and Marine Insurance Company of Europe. Chiyoda co-operated with DBV Winterthur Insurance for transport insurances as well as selling car insurance policies via AXA Insurance in cooperation with Toyota Kreditbank GmbH.
The cooperation with AXA was terminated in October 1999 and Chiyoda began to hire its own personnel, to develop own insurance products and to market these via the Toyota dealership network. The result of which meant that both parties would reap the benefits. Chiyoda was therefore rapidly able to increase its portfolio and establish itself in the German insurance market.
Since 2006 our branch also provides support for the establishment of new branches in other European countries the establishment of the Italian and Spanish branches being just two examples.
AND-E Germany also manages other general insurance product portfolios including our "Toyota dealership policies", whereby we provide an insurance solution for Toyota dealerships. In addition, we also provide insurance solutions for Japanese businesses in Germany via our JIA operations.
Products
We offer a range of personal and business insurance solutions of non-life and life insurances for the German market. Further details of our products are as follows:
| Motor insurance – private vehicles and company fleets |
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|---|---|
| Dealership multi-risk policies |
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| Payment protection insurance |
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| Warranty cover |
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| Non-life insurance |
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| Japanese Interest Abroad |
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Awards
This year Toyota Insurance Germany has been awarded the industry award for the best Motor Insurer from AutoHaus Monitor. The award "VersicherungsMonitor" was established in 2009 in order to analyse the procurement of insurance within the automotive insurance industry. Year after year, it meaures the satisfaction of the partners in the automobile trade with the insurers. This is the seventh overall victory for Toyota Insurance with the highest customer satisfaction score out of the other 1000 other dealers that took part.
ANDIE is behind the Toyota Insurance Schemes across several countries in Europe. They scored top marks with 27 out of 29 of all tested individual criteria that make up the award to land them in first place. The categories where they were especially strong in were flexibility and competitive pricing structure, advantegeous special promotions, competent care and rapid settlement of claims. They achieved the top score of 1.57, leaving them as the undisputed leader in the industry.
- 2019
VersicherungsMonitor
- 2016
VersicherungsMonitor
Toyota Versicherungsdienst / AND-E again first ranked in category "big import brand" and overall category winner - 2015
VersicherungsMonitor
Toyota Versicherungsdienst / AND-E again first ranked in category "big import brand" and overall category winner - 2014
VersicherungsMonitor
Toyota Versicherungsdienst / AND-E again first ranked in category "big import brand" and overall category winner - 2013
VersicherungsMonitor
Toyota Versicherungsdienst / AND-E again first ranked in category "big import brand" and overall category winner - 2012
VersicherungsMonitor
Toyota Versicherungsdienst / AND-E second placed in category "big import brand" - 2011
VersicherungsMonitor
Toyota Versicherungsdienst / AND-E second placed in category "big import brand" -
2010
VersicherungsMonitor
Toyota Versicherungsdienst / AND-E again first ranked in category "big import brand" and overall category winner - 2009
VersicherungsMonitor
Toyota Versicherungsdienst / AND-E first ranked in category "big import brand" and overall category winner